Disclaimer Policy for Fusion Apps (Fusion Engine)

Last updated: April 23, 2025

1. General Disclaimer

Fusion Apps ("we", "our", or "us") provides AI-based video analytics services through the Fusion Engine, platform, which leverages artificial intelligence to process CCTV feeds for real-time insights, security, compliance, and operational efficiency. By accessing or using our services, you acknowledge and agree to the disclaimers set forth below.

2. Not a Substitute for Human Oversight

Fusion Engine is a decision-support tool, not a replacement for human monitoring or responsibility. While it can assist with surveillance, detection, and analytics:

  • Final responsibility for operational decisions, interventions, and security remains with the client or authorized personnel.
  • We recommend continued human oversight, especially in environments involving health, safety, or critical infrastructure.

3. Accuracy of AI Analytics

While our AI models are trained with high accuracy standards:

  • No algorithm is 100% error-proof. There may be false positives or false negatives in face recognition, vehicle identification, or behavioral analytics.
  • System accuracy may vary based on camera quality, lighting, placement, and external environmental factors.

Clients must validate critical outputs, particularly in legal, compliance, or safety-sensitive scenarios.

4. Client Responsibility for Compliance

Fusion Apps provides tools that enable compliance with data protection and workplace regulations. However:

  • Clients are responsible for ensuring that use of CCTV and AI video analytics complies with all applicable privacy, labor, and surveillance laws in their respective jurisdictions.
  • Clients must install appropriate signage and provide notices to inform data subjects (e.g., employees, customers) about ongoing surveillance.

We disclaim any liability arising from non-compliance with legal requirements by clients.

5. Third-Party Integrations

Fusion Engine may be integrated with:

  • Third-party CCTV systems
  • Cloud storage or analytics platforms

We do not guarantee the performance, security, or accuracy of third-party systems. Fusion Apps shall not be liable for issues arising from hardware limitations, incompatibility, or misconfiguration not provided or maintained by us.

6. No Guarantee of Incident Prevention

Our system provides real-time alerts and analytics, but:

  • It does not guarantee the prevention of incidents such as theft, unauthorized access, safety violations, or operational failures.
  • Clients must maintain appropriate physical and procedural safeguards regardless of the AI system.

7. Limitation of Liability

Fusion Apps is not liable for:

  • Any loss of data, revenue, or operations due to system misuse or misinterpretation
  • Decisions made based solely on system outputs without appropriate human validation
  • Security breaches or data loss caused by external hacking, third-party systems, or force majeure events

Our liability is limited to the scope and value of services rendered under the applicable agreement.

8. Updates and Modifications

The platform, its features, and outputs are subject to continuous updates and improvements. While we strive to enhance accuracy and efficiency, changes may be made without prior notice. Clients are encouraged to keep systems up to date and participate in training provided by Fusion Apps.

9. Jurisdictional Variances

This Disclaimer is general in nature. Local data protection laws and surveillance regulations may impose stricter or additional obligations. Fusion Apps disclaims liability for violations due to lack of local compliance, and we encourage clients to consult legal counsel where appropriate.

10. Contact Us

For queries regarding these Terms, contact us at:

  • 📧By email:info@thefusionapps.com
  • 📍Offices:Singapore | India | Dubai
  • 🌐Website:www.thefusionapps.com
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